Child Protection Policy Children, 12/u cannot be left unattended at any time whilst partaking in the program. Children left without a parent or guardian may be removed from their class.
Term Fees & Cancellations
Program fee payments are required upon attendance of the 1st session of the term.
Clients please notify the office if not attending, before the term starts.
Accounts left outstanding my lead to removal from our program.
Payments Total Aquatic Solutions accepts payment using the following methods:
Cash & Cheque – payable to Total Aquatic Solutions Pty Ltd
EFTPOS & Credit card – payments accepted over the phone.
Direct Deposit – account details on invoices
Program Information Make Up Lessons / Refunds We offer 1 make up lesson per term. Make up lessons will only be allowed if there is plenty of notice given that your child is unable to attend their regular class. The make up time is all dependant on available positions. We do not offer refunds.
Medical Certificates If a position needs to be held, a medical certificate must be produced with a minimum of 3 weeks and max of 6 weeks per term.
Medical Information It is of assistance to inform Total Aquatic Solutions of any disability, injury or learning disability that may assist with the instruction of your child. Please inform office staff so that we are made aware a situation relevant to the welfare of your child.