Total Aquatic Solutions - App
Please download our App from the Apple App store or Google Play stores. Our App has direct links to our Customer Portal, fees/price list, program information, term dates, pathways, news etc.

Bookings / Classes
All class bookings can be found on the Customer Portal. Go to the 'My Account' section, select 'Students'. You will then see 'Enrolments', under each student’s name. Simply click on “Enrolment”, here you can view your Current Enrolments, Transfer Enrolment (changes time/day), Drop Enrolment and record any Absences. When you are accessing the portal, please check and update any vital information that has changed or may be missing.

Statements
Account statements will be sent via a separate email. If you have available credits attributed to your account, this amount will be automatically applied. to your Term fees. 

Fees
All fees are charged by the term, and are due the first week of each term.

Contacting Us
Office Hours - during Term Operations
Our office hours are 2.30pm to 6.30pm - Monday to Friday. Outside of these hours, it is best you contact us via email or message us on our App.

Phone Number
Our contact number: 0401 183 950. This number will allow you to leave voicemail messages and SMS whilst unattended. Please leave your information, query and contact information so that we can return communication to you.

If you have any questions arising from this information, please speak to our reception staff, give us a call or message us via email, SMS, or the TAS App, Facebook or Instagram.

We appreciate your custom and look forward to continuing our service to you all,

Total Aquatic Solutions Pty Ltd